HR Strategy & Planning Director

Facebook | Austin, TX, United States

Posted Date 12/10/2019

The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers. We are seeking an experienced HR Strategy and Planning Director to lead strategic cross-functional projects affecting multiple teams across the People (HR) organization. The ideal candidate is someone who has managed and built strong cross-functional relationships and is a strong communicator. This is an internal facing role that will take ownership to drive projects to scale our People policies and operations delivery while ensuring that all the stakeholders are involved and aligned throughout the process. This role will lead a team of Project Managers as well as a Process Improvement team. This is a full-time position in People Operations located at either our headquarters in Menlo Park, CA or our office in Austin, TX.


  • Drive strategy planning process across the HR function including developing the strategic planning/roadmap

  • Lead overall planning for people operations portfolio, partnering with change management, communications, project managers, and operations teams

  • Develop HR capacity planning aligned to annual strategy planning process - align resources, headcount to key priority areas

  • Manage special projects with large scale activities that span multiple People teams and business partners

  • Lead overall project management across the People Team by facilitating communication, coordination, planning and execution across HR teams and business partners

  • Ensure project roles and responsibilities are clear, and ensure alignment across all HR contributors

  • Prepare project correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc.

  • Work with teams to measure the impact of projects and ensure scalable solutions within a growing company

  • Lead process improvement and productivity initiatives across HR with particular focus on People Operations

  • Develop dashboards and metrics to effectively measure key employee experiences and processes

  • Develop collaborative relationships with key stakeholders across the company to strategically develop, implement and optimize people processes and tools that enable the People Operations and the overall HR teams to scale

  • Effectively influence leaders and key partners to gain alignment around cross functional requirements

  • Lead a team and develop our overall approach to project and process management

  • Support the design and delivery of regular communications and training for new processes, tools, policies and core strategic sourcing skills

  • Understand the current processes and tools environment and execute action plans to achieve improved efficiencies, resource optimization and controls

  • Drive projects involving process design efforts to positively impact the Transfers and Leaves experiences and scale current HR policies

  • Manage process documentation and provide on-going support for implemented processes

  • Facilitate the consistent application and improvement of HR policies, guidance, processes, and programs with a focus on employee experience and process simplification


  • 12+ years experience leading Project Management, Process Improvement strategy and execution

  • Experience leading and growing teams from strategy through to operational execution

  • B.A. or B.S. degree in business, HR, finance, operations, or equivalent experience

  • Experience managing and developing cross functional teams

  • Leadership and interpersonal experience including building relationships with cross-functional teams

  • Experience with project management and strategic planning

  • Communications and policy writing experience

  • Experience in evaluating, developing and implementing operational improvements through automation and process redesign to enable scalability and velocity

  • Analytical, problem-solving and interpersonal experience

  • Experience breaking down complex processes and identifying key pain points in order to deliver business improvements at local, regional and global levels

  • Experience collaborating with and influence cross-functional teams to set objectives and produce results


  • MBA or Master's degree

  • Six Sigma Green Belt, Black Belt, PMP or equivalent

  • Experience working in a growth company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

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