Deliver and co-create the evolving vision of People Services as an efficiency maximizing and strategic delivery function.
Develop an approach to analyze data looking for trends and systemic issues, reporting on and managing key metrics.
Contribute to and support knowledge strategies and implementing across teams.
Coach and mentor team members, playing an active role in developing expertise.
Understand the overall people operations strategy and influence global people operations model and strategy.
Influence global people operations and systems roadmap to support long-term and service delivery goals.
Work with business leaders and People team leadership across EMEA, APAC, and Americas regions to develop the People Services roadmap, identifying gray areas and/or new opportunities for People Services to support the regions.
Develop/review relevant policies and procedures related to the People Services function and support all audit requests across the operations team (SOX, Internal Audit, etc.).
Lead ad-hoc analysis efforts and support operational related projects as needed.
Support larger HR initiatives by ensuring continuity and successful delivery of functional services.