The Program Manager will contribute at both a hands on and strategic level to shape and optimize Facebook’s Leader Coaching Program, resulting in a high touch and seamless experience for our Director level and above audience.
PROGRAM MANAGER, EXECUTIVE DEVELOPMENT RESPONSIBILITIES
Streamline and optimize current processes, with a focus on scale and growth, including standardizing communications, identifying inefficiencies and driving solutions.
Oversee team of Learning Coordinators in providing client service to our Director-level and above leaders and HR Business Partners, at all the different touch-points of the program.
Socialize the program with stakeholders, including high-level HR Business Partners, leaders and L&D Business partners, expertly supporting coaching-related issues as needed. Produce content on programmatic communication internally and externally.
Ensure overall program health, including establishing internal quality control metrics, bi-annual coach quality assessments and coach bench analysis.
Match Director-level and above coaching requests with the optimal coaches. Help guide population of 75+ executive coaches to ensure successful adoption of programmatic expectations and best practices. Drive content and lead calls with our external coach population to share content, and take the ‘pulse’ that our coaches have on the organization.
Source and onboard new executive coaches as needed.
10+ years experience in Program Management
3+ years experience in Program Management for an executive coaching function in a large organization
Knowledge of coaching and what comprises an effective coaching engagement
Experience in Chronus software
Communication and critical thinking skills
Experience with global and/or matrixed organizations scale
Experience influencing and strategically solving problems
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
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