Communications and Change Management, Recruiting

Facebook | San Francisco, CA, United States

Posted Date 3/21/2019
Description Recruiting is a strategic driver of Facebook’s success. We have a world-class team working to support our ambitions and scale to the next level. This role is for a change management expert and creative thinker who is focused on the delivering change at scale across Recruiting. This Change Manager will make an impact leading and preparing people through process, product and policy changes. This person will need to thrive in a fast-paced environment, be data-driven, take a highly strategic approach to manage projects. This is a highly collaborative role requiring strong global partnerships across Recruiting, People, Engineering, and various Business areas to execute change plans that support recruiting goals.


  • Manage and lead the execution of change management activities and deliverables for a broad-based range of projects, primarily focused on product, process and policy changes

  • Understand and assess current and future state environments, translating business needs into a strategic change recommendations using new and existing channels to minimize disruption and ensure operational excellence in alignment with Leaderships strategic recruiting objectives

  • Develop communications and supporting content/videos to enable swift adoption and overall success of the new process, policy, or product (could also just say process or initiative)

  • Prepare regular presentations, effectively own Change Community (group of 100+) engagement and communication strategies promoting collaboration, ensuring input received is delivered to appropriate teams

  • Identify integrations and establish contacts across the organization to align efforts and deliver implementations­

  • Work with the Recruiting Programs and Operations Team members to develop and implement global internal communication strategies, messages, tools and cascade mechanisms to ensure awareness, understanding of and action required with regards to recruiting processes and tools

  • Communicate/present complex messages to employees at all levels and in small or large groups

  • High level of attention to detail and accuracy

  • Identify solutions to problems, listen actively, exercise judgment to make decisions

  • Build and maintain strong cross-functional relationships, influence and drive action

  • Work independently with minimal guidance from manager to deliver high quality on complex projects


  • Bachelor’s degree in Organization Development, HR, or Business or similar work experience

  • Communication, planning, organization and time management experience to develop and execute training, adoption, and change management deliverables

  • Knowledge of change management methodology, hands-on experience

  • 2+ years’ experience leading the planning, development and execution of change plans

  • Organizational, presentational and time management experience

  • Experience working across concurrent priorities

  • Experience using MS Office tools (Excel, PowerPoint, Word, Visio or other process mapping software)


  • 4+ years of work experience, blend of program management, change management, and external or internal communication

  • 2+ years of experience in Education, Training or Knowledge Management

  • Ability to perform process mapping (experience with Visio or MindMap software)

  • Ability to work across functions and at all levels of the organization to collaborate and influence thought leaders to propel change forward

  • Adobe Photoshop and InDesign (or other design suite) experience with ability to produce content in various innovative formats including video

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