Visier is currently seeking a highly motivated, entrepreneurial-spirited individual to join our Customer Success team as a Business Intelligence Consultant.
The Business Intelligence Consultant is a customer-facing role and the selected candidate must possess strong project management skills as well as strong experience in BI implementation, data management, customer handling and strategic planning. Previous experience working in a SaaS environment is strongly preferred.
What you'll be doing... Leverage Business Intelligence and data subject matter expertiseProvide technical leadership to ensure successful project deliveries and implementations for external customersMaintain strong B2B relationships and work closely with internal and external stakeholders to ensure client needs are addressedArchitect solutions by mapping client business problems to an end-to-end technology solutionManage multiple project simulations simultaneously while exhibiting professionalism to ensure an incredible client experience
What you'll bring to the table... 2+ years of experience in leading the implementation of data analysis and reporting projects2+ years of experience in implementation servicesStrong oral and written communication skills is a mustStrong familiarity with data warehousing techniquesHave previous experience in multi-dimensional analytic solutionsStrong knowledge of data and database management systems, with good SQL language skillsExperience in project management on both the client and backend sideUnderstanding of B2B relationships and ability to work closely with other stakeholders to ensure clients’ needs are exceededExperience maintaining accurate customer interaction documentation and quality case management recordsExcellent communication skillsAssertive and persuasiveEmpathetic, consultative and collaborativeStrong problem-solving abilities and goal focusedDetail oriented