The Ads and Business Products Programs Team supports the growth of the Ads and Business Products org through experiential customer stories and use cases. This role manages and delivers programs to support our product builders globally (Design, Engineering, Product Management, Analytics, Research, Product Marketing, etc.). At Facebook, product teams are passionate about people and businesses who use our products. In this role, you will design, develop and deliver programs (customer and product experiences and workshops, as well as diversity and inclusion programs) to help them build a comprehensive understanding of the products and experiences they build for people and businesses.
ABP Programs Lead Responsibilities
Customize and deliver global ABP Onboarding programs in alignment with product and engineering groups specific goals and vision
Lead and oversee a team of program managers (5+) across all ABP Programs globally
Manage hyper-cross functional relationships with stake-holders and leaders across the organization to identify gaps within ABP teams, analyze/report qualitative and quantitative data to understand program performance, and develop creative solutions
Regularly assess the needs of our target audiences and their managers to propose and develop new, scaleable, learning solutions to address their needs
Curate content that provides high touch experiences for the ABP audience
Develop the teaching skills among subject matter experts (SMEs) to continually improve delivery skills and support development of creative ways to train target audience
Coordinate resources and interdependencies across multiple projects and teams
This role may require up to 15% international travel post COVID-19 mandates
8+ years professional experience working in ads/technology industry and/or 7+ years in program management/Learning & Development
2+ years of people management experience
Experience in one or more of the following areas: program management, project management, learning and development, diversity and inclusion programs, instructional design, and learning programs facilitation
Experience managing diverse stakeholder relationships, both internally and externally, with experience influencing a large number of stakeholders (leadership, managers, SMEs, participants)
Experience communicating to audiences and facilitating with proven skills to engage large groups of people
Proven skills across core instructional design domains in a learning management role: strategic needs analysis, curriculum design, facilitation, and training measurement & analysis
Experience delivering program excellence, including conducting strategic needs analysis, program design, management, execution, and measurement
Experience distilling/prioritizing needs of diverse stakeholders to inform an action plan, experience challenging existing hypotheses, and developing ongoing learning initiatives through program assessments and collaboration with stakeholders
Experience managing multiple learning programs at the same time and leveraging program management systems/processes to keep complex/parallel work-streams moving forward
Experience measuring/reporting programs performance
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
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