Life@'s mission is to help care for you while you’re bringing the world closer together. We take a holistic and market-based approach to benefits and programs that give you and your loved ones resources you need to thrive in every stage of life. We are looking for a Program Delivery, Health Program Manager to join the Life@ team who can help drive projects, process improvement and delivery of plans to ensure a high touch employee experience. We need someone who is highly motivated, solution driven, exceptionally organized and has a strong attention to detail with equal consideration of “big picture,” with maturity and tact.
Program Delivery, Health Program Manager Responsibilities
Provides operational support in the day-to-day administration and delivery of the Company’s US health programs
Partners closely with health strategy partners and provides operational insight in the design of new and existing programs
Manages and lead projects and processes in partnership with internal and external stakeholders from design to implementation, developing scalable solutions and ensuring operational excellence.
Remains current on all government regulations involving payroll and benefits, including, HIPAA ERISA, ACA and other statutory regulations
Leads the review and update of SPDs, benefit booklets, open enrollment materials, etc.
Keeps current on internal and external trends, business challenges, and priorities and surfaces them to health partners
Conducts audits of data to ensure processes and policies are being managed effectively, and data quality is maintained/improved
Assists with other projects as needed and proactively identify, communicate, and seek resolution for business issues
Manages content updates of assigned programs on People portal and other internal sites
Onboards/Maintains vendor suppliers and creates/monitors purchase orders
Bachelor’s degree or 10+ years of experience in benefits in a multi-state environment or in the tech industry
Familiar with COE Operating Model and demonstrated strength in analytical thinking and attention to detail
Working understanding of HDHPs and HSAs
Excel and PowerPoint experience
Experience with ERISA, COBRA, HIPAA, FMLA and ACA
Experience with outsourced Benefits Administration (20K+ Lives)
Process focused and understanding of end-to-end operations
Experience evaluating, handling and running Requests for Proposal (RFP)
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