The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers.
At Facebook we pride ourselves on making data-informed decisions. This includes not only decisions we make about our platform, which serves over 2 billion users, but also decisions about our people. Our Employee Experience team uses data to understand how talent engages with our company. We’re mapping the employee experience from candidate, to new hire, to employee, to alumni.
As the Analytics Business Partner for Employee Experience you would drive the data collection, measurement, organization, and analysis to inform our employee experience roadmap. You’ll coordinate data partners from People Analytics, People Insights & Engineering, People Operations and HR Technology to pull together data and analysis required to tell a cohesive story of the employee journey. This role works across the Employee Experience organization to inform data strategy for all team priorities as well as with cross-functional HR partners such as Internal Communications, People Products, People Growth, and Workplace Culture.
A person who would succeed in this role is someone who enjoys working with leadership to tell a story from the data. A critical attribute for someone in this role is the ability to navigate and partner across the world of PhD data scientists, HR program leaders, and line of business. This person will need to be fluent in data science.
Analytics Business Partner Responsibilities
Act as point person in the Employee Experience team for projects related to data collection and analysis
Lead measurement activities to pull together data informed employee journey maps that serve to inform prioritization in employee experience initiatives
Apply expertise in quantitative analysis and the presentation of data to see beyond the numbers and help inform, influence, support, and execute our talent decisions
Apply expertise in integrating qualitative UX research data into quantitative analysis to support comprehensive view of employee needs, motivations, expectations across different employee journeys
Act as an internal consultant by understanding business needs, scoping data requests, synthesizing insights, and recommending solutions to key business partners in collaboration with other members of the people analytics team
Investigate ways to measure and visualize existing processes for internal efficiency analysis and stakeholder communication
Manage multiple concurrent projects that require inputs from cross-functional stakeholders while balancing impact on business needs
Deliver analytical, survey or research results to technical and non-technical audiences
Leverage tools, such as SQL, Tableau, Workday, Visier, Salesforce and Excel to drive analytics and enable client self-service on routine queries
BA/BS with 4+ or MA/MS with 3 + years of consulting or corporate work experience focused on using data to uncover insights that drive action and communicating analyses to technical and non-technical audiences
Experience in analytics, management consulting, sales operations, finance, compensation, or related fields
Knowledge of statistical analysis (e.g., descriptive statistics and knowledge of statistical significance), quantitative research, qualitative research, and experience gathering and interpreting data
Project management experience with multiple stakeholders prioritizing and delegating projects/tasks
Experience engaging directly with enterprise-level clients and stakeholders
Experience in identifying multiple sources of customer/employee data for analysis and story telling
Experience working across various levels of an organization, while building trust and fostering collaboration
Knowledge of data visualization principles
Experience in SQL, data visualization tools, and Excel (complex formulas, pivots, macros, etc.)
Experience working with HR or Customer Experience data
Experience working with teams developing customer/employee/user journey maps
Experience in HR analytics using HR systems and tools such as Workday, Visier, Salesforce etc.
Experience building dashboards using advanced Tableau functionality (e.g. data blending)
Comfortable working autonomously in a fast-paced, demanding environment, under pressure
Experience in HR or Customer Experience project management, working on projects that impact the employee lifecycle
Experience working in a People Analytics, Marketing Science, or HR/marketing data function
Expertise in process and continuous improvement, human centered design, user experience and agile methodologies
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
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