Program Manager, Internal Communications

Facebook | Sunnyvale, CA, United States

Posted Date 1/07/2020
Description

Recruiting is a core strategic driver of Facebook's success. We have a world-class team working together to help drive our ambitions and scale to the next level. We are looking for a strategic and creative professional to lead our communication efforts for our Global Product and Software (GPS) recruiting team. The person in this role will develop employee communications, along with internal change strategies that improve the understanding and engagement of our key priorities in GPS. This role partners very closely with leadership in GPS, leadership in the broader recruiting organization, and with several cross-functional partners. Projects are related to areas such as communications management, communication template design/standardization, communication channel management, and communication governance. Some of these projects are known now, and it will also be the responsibility of the person in this role to proactively identify opportunities for improvement.

PROGRAM MANAGER, INTERNAL COMMUNICATIONS RESPONSIBILITIES

  • Set the vision and strategy for internal communications and internal engagement programs for the GPS organization

  • Build and execute complex communication plans, and measure overall effectiveness

  • Manage multi-threaded projects related to communications and change management

  • Consult with cross-functional colleagues on their communication and change management strategies

  • Understand the unique needs of the different GPS teams in order to produce effective and relevant communication strategies

  • Provide proactive and reactive messaging for key initiatives, program rollouts, and internal discussions

  • Maintain communications calendars and coordinate with cross-functional teams to implement consistent communications across Facebook

  • Partner closely with other internal and external teams to align on communication opportunities

MINIMUM QUALIFICATIONS

  • 5+ years experience in communications, marketing, or consulting

  • Experience turning information into engaging, timely, and valuable content for various employee audiences

  • Experience managing multiple projects simultaneously and working autonomously

  • Experience identifying communication issues and solving problems using judgement and analysis, providing communication guidance and support

PREFERRED QUALIFICATIONS

  • Experience with executive communications

  • Post-graduate or professional degree

  • Experience working cross functionally and holding people accountable for deliverables without a formal reporting structure

  • Experience working independently with minimum supervision and leading multiple projects simultaneously involving various groups, locations, or vendors

  • Experience working in a fast-paced environment and dealing with ambiguity

  • Experience working collaboratively and building cross-functional relationships

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.

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