Director, Life@ (Time Away and Family Programs)

Facebook | Menlo Park, CA, United States

Posted Date 6/29/2019
Description Our employee benefits brand, Life@, is a core strategic driver of Facebook’s success. Life@'s mission is to help care for you while you’re bringing the world closer together. We take a holistic and market-based approach to benefits and programs that give you and your loved one’s resources you need to thrive in every stage of life.
We have a world-class team working together to help drive innovation, design, delivery and compliance while ensuring we can scale to the next level. We are looking for a Director, Life@ to continue to elevate our employee experience and to drive our long-term engagement for our Time Away and Family strategies. This role requires someone who is a visionary expert who can deliver against our signature employee experience and reinvent the market place. This is a highly strategic and impactful role on the Facebook Life@ team.
This role will lead a team of Life@ Program Managers. This collaborative leader will have impact on key Life@ innovation and design, metrics and drive diversity and inclusion within our benefit programs. This person will need to thrive in a fast-paced environment, be data-driven, flexible, ability to navigate through ambiguity and detail-oriented to lead complex projects.

RESPONSIBILITIES

  • Lead the strategy and design of Time Away, and Family benefit initiatives to ensure benefit programs meet the needs of a diverse workforce, and are in compliance with all legal requirements and are cost effective and competitive

  • Lead the execution and employee experience of the Time Away and Family Life@ employee benefits

  • Design and implement effective communication and education strategies supporting our Life@ programs

  • Lead, coach and develop Life@ Program Managers

  • Identify, assemble and lead cross-functional team to solve problems in an innovative way

  • Consistently search for new opportunities to elevate our employee benefits offering by reviewing competitors, understanding industry best practices and developing market partnerships and influencing industry leaders/partners

  • Leverage data and user research to track and evaluate performance and develop insight-based recommendations for action to design and deliver effective programs and education campaigns and experiences in all moments that matter

  • Deliver clear and compelling presentations of strategies and ideas to stakeholders

  • Manage, own and track budgets to maximize ROI and achieve financial plans

  • Drive benefits process improvement activities, including process design, documentation, and training through shared services partner

  • Provide strategic guidance to global HR teams to ensure consistent global approaches

  • Design Guiding Principles for Time Away and Family programs through utilizing industry best practice standards and regulatory/legal requirements

  • Develop design program design recommendations and ensuring consensus of internal stakeholders

  • Work closely with external consultants, service providers and internal partners to ensure that offerings, plan design, oversight and governance of each plan meets business objectives

  • Select and manage vendors to ensure benefit programs are administered properly and in the most cost-efficient manner. Monitors vendor performance in accordance with service level agreements

MINIMUM QUALIFICATIONS

  • 12+ years’ experience in designing and implementing benefit programs

  • 5+ years’ experience managing a team

  • Proven track record developing core messaging, positioning, and value proposition materials

  • Experience working across and influencing various levels of the organization

  • Communication experience

  • BA/BS degree

PREFERRED QUALIFICATIONS

  • Self-starter, ability to thrive in a fast-paced, start-up environment

  • Experience working through ambiguity and uncertainty

  • Experience working with or in support of diverse communities

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