Lead team delivering on HR programs, people projects, complex employee support needs and data for our HR partners.
Set strategies for and lead team in supportive partnerships with geographically distributed HRBPs and specialty HR Operations teams (recruiting, compensation, finance, benefits, immigration, payroll, mobility, HRIS).
Advocate for the employee and operations across cross-functional teams to make their experience seamless.
Sponsor internal team focus areas such as people data, partnerships, team engagement, projects and programs.
Lead global project work on the enhancement of operations throughout the employee lifecycle (see above), including process improvements, automation, data & insights.
Onboard and train team members on new technology and process updates.
Provide support and leadership in issue resolution on employee data issues.
Reporting and analytics based on organization needs and driving insights for HRBPs using existing dashboards, HRIS data, and leveraging our people data team.
Partner with HR Technology, People Services and People Analytics teams providing input on business process, audits, reporting, and new requirements.
Manage the career development of direct reports, as well as help drive their cross-functional relationships.
Improve processes and drive requirements for additional improvements to eliminate manual processes.
Supporting reorganizations and other large-scale employee changes.
Exercise independent judgment and discretion while utilizing company policies and practices to determine appropriate action.
Needs to understand and react quickly to changing priorities even when not all the information is available.
5+ years of experience in HR or business operations.
2+ years of people management experience.
Experience collaborating across the organization.
Experience working with confidential information.
Analytical, problem solving and troubleshooting experience.
Project management experience and leading cross-functional teams.
Experience working both independently and in a team environment.
Experience in MS Office (Word, Excel, Outlook, PowerPoint, Access) (Excel experience creating macros, pivot tables, VLOOKUPS, analytical experience and work books).
Customer service, communication and cross group collaboration experience.
Experience influencing, communicating, and presenting at all levels of the organization.