Workforce Planning Program Manager, Biz Mission Control

Facebook | Austin, TX, United States

Posted Date 12/26/2019

The Biz Mission Control team at Facebook is responsible for workforce planning and resource allocations for corporate functions. We are looking for a Program Manager to lead headcount planning and management for one or more Biz organizations. Demand accuracy is imperative, and you will need to dig deep with org leaders, finance partners, & human resource partners to ensure that our businesses are well set up to achieve their respective headcount strategies. We are looking for a data driven Program Manager. The ability to dive into analytics details and tell a data driven story is imperative. This is a full-time role based in our Austin, TX office.


  • Help business develop headcount allocations to manage growth.

  • Facilitate change management and escalation process with Finance counterparts for requested changes to headcount targets. Work to minimize downstream impact and communicate appropriately. Partner with Recruiting team on shifting priorities for hiring.

  • Use data to collaborate with Workforce Planning Program Managers, HR Business Partners, and org leaders to drive organizational design (org mix, location strategy).

  • Partner with Mission Control & Recruiting analytics teams to develop in depth Tableau reporting. Leverage analytics to ensure data-driven decisions are being made.

  • Develop, execute, and manage yearly headcount planning cycle as well as end-to-end project plans and ensure on-time delivery.

  • Understand tooling needs and partner with internal tools teams to design and later roll out features.

  • Regularly meet with org leaders, Finance, HR and Recruiting partners to present headcount updates. Ability not only to point out month-over-month changes but also explain “why” the changes occurred and how they affect the big picture.

  • Review workforce supply and demand reports to identify potential risk areas and define remediation strategies to address risks.

  • Communicate updates to key, cross-functional stakeholder groups and support the development and execution of roadshows to educate the business on processes and systems.

  • Support reorg execution including change templates, adjustment tracking, monitor data and metrics changes, and provide backup transactional support for adjustments.

  • Drive key projects geared towards continuous process improvement, stakeholder education and accountability and team branding/communications.

  • Help identify tooling and analytics needs and partner with internal teams to design and implement new features.

  • Learn nuances of each business to enable flexible workforce planning support.

  • Will require 15-20% travel to MPK and other FB locations.


  • B.S. or B.A. in a technical discipline, 7+ years problem-solving, technical and/or program management experience

  • Communication experience and experience working with technical management teams presenting to executive audiences, sometimes on short notice

  • Organizational and coordination experience along with multi-tasking experience

  • Knowledge of headcount and position management

  • Analytical and problem-solving experience

  • Experience interpreting forecasts

  • Experience working with large data sets, attention to detail & storytelling with data

  • Program/project management experience


  • Headcount/demand planning experience or other relevant experience that translates to key aspects of Mission Control Planning.

  • Change management and cross-functional partnerships experience.

  • Excel experience.

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

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